30.06.2022    Name day celebrates:
Mareks, Tālivaldis
Quality
Warranty
+371 28458668
LVRUEN

Privacy Policy

 Manager and its contact information

The controller of your personal data is SIA RELAND, reg. No. 40003322587, address: Brivibas 90-11, Rīga, LV-1001, e-mail: info@zieduveikals.lv, hereinafter - RELAND.

 Purpose of the Privacy Policy

This Privacy Policy explains how our organization uses the personal information we collect from you when you use our site. In order to fulfill your orders, provide you with a high level of customer service and communicate with you, we ask you to provide the minimum necessary data. For example, delivery without the delivery address and recipient`s name and telephone is not possible at all. However, without your e-mail address, it is not possible to inform you about status of the order and to contact you if it becomes needed, for example, specifying shipping address, telephone number or other information.

 Privacy Policy Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your rights to data protection?
  • What are cookies?
  • How do we use cookies?
  • What cookies do we use?
  • How to manage cookies
  • Privacy Policy of Other Sites
  • Changes to our privacy policy
  • How to contact us
  • What data do we collect?

 Our company collects the following data:

  • Personal identification information (name, surname, e-mail address, address, telephone number)
  • Delivery information (name, surname, e-mail address, address, telephone number, specific instructions for delivery, text on the greeting card)
  • Payment information for orders (from the financial institutions from which the payment came)
  • History of your communication with us via email, mobile applications and social networks.
  • History of purchases and related activities
  • Information about your device, IP address, information about how you use our site.
  • Loyalty, discount, campaign program information.

How do we collect your data?

You provide directly to our company most of the data we collect. 

We collect and process data when you:

  • Register online or order one of our products or services.
  • Voluntarily fill in the order form, provide feedback on the website.
  • Send us an email.
  • Use or view our website using your browser`s cookies.
  • Our company may also receive your data indirectly from the financial institutions from which you make payments.

How will we use your data?

Our company collects your data for:

  • sales of goods
  • customer identification and service;
  • making a bill or invoice;
  • delivery of goods;
  • review and processing of customer complaints;
  • return or exchange of goods;
  • money refund;
  • fulfillment of warranty obligations;
  • improvement of goods, development of new goods;
  • customer loyalty;
  • granting regular customer discounts;
  • payments administration and making of reports;
  • maintenance and development of website and mobile application;
  • analysis and planning;
  • statistics;
  • accounting and debt recovery;
  • improving the quality of website and services;
  • e-mails with special offers;
  • creating customized content for customers through advertising;
  • provision of information to state or local government institutions to the extent specified in the regulatory acts of the Republic of Latvia.
  • to enforce and defend legal claims for securing our, your and the 3rd party rights.

How do we store your data?

Our company securely stores your data by protecting it and taking advantage of modern technology, taking into account existing privacy risks and reasonably available organizational, financial and technical resources, including the following security measures:

  • Data encryption for data transmission (SSL encryption);
  • Intrusion protection and detection programs;
  • Choosing a secure and reliable hosting and cloud storage provider.

Our company will keep your data for as long as one of the following bases exists:

  • as long as RELAND or the Customer may exercise its legal interests (for example, submit objections or bring an action in court) in accordance with the procedures specified in regulatory acts (law);
  • as long as RELAND has the obligation to store data specified in regulatory acts (law);
  • as long as the Customer`s consent to the relevant processing of personal data is valid, if there is no other legal basis for data processing.
  • At the end of this period, we will delete your data.

 Marketing

Our company respects your privacy and that you have entrusted personal information. Communication also means that from time to time we send out special emails to our customers containing information about various news, special offers that we think would be useful, such as a special discount for a purchase or a reminder of an important day when people traditionally give each other flowers. If you have agreed to receive marketing information, you can always opt out later. You have the right at any time to prevent our company from contacting you for marketing purposes. You can do this by contacting us by e-mail: info@zieduveikals.lv or by using the unsubscribe link in any marketing e-mail sent from us. These emails will no longer be sent to you. However, refusing to receive these emails will not affect your account or future orders in any way.

What are your rights to data protection?

Our company wants to make sure that you are fully aware of all your data protection rights. Each user has following rights:

  • Right of Access - you have the right to request copies of your personal information from our company.
  • Right to edit - you have the right to request that our company correct any information that you believe is inaccurate. You also have the right to request that our company complete information that you believe is incomplete.
  • Right to delete - you have the right, in certain circumstances, to request that our company delete your personal information.
  • Right to limit processing - you have the right to request that our company limit the processing of your personal data under certain conditions.
  • Right to object to processing - you have the right to object to the processing of your personal data by our company in certain circumstances.
  • Data Transfer Rights - you have the right to request that our company transfer the data we collect to another organization or directly to you under certain conditions.

If you submit a request, we will respond within a month. If you want to use any of these rights, please contact us by our e-mail: info@zieduveikals.lv

 Cookies

Cookies are text files placed on your computer to collect information about standard Internet traffic. When you visit our website, we may automatically collect information from you using cookies or similar technology.

Visit allaboutcookies.org for more information.

How do we use cookies?

Our company uses cookies to provide you with the best experience on our site, including signing in, placing orders, and analyzing data through Google Analytics.

What cookies do we use?

Our website uses the following cookies:

  • Required - Without them, the site can`t run, e.g. to place an order
  • Functional - Lets us recognize you on our site and remember your preference.
  • Analytical - Our company uses these cookies to collect information about your visit to our site, the content you view, the links you follow, and information about your browser, device, and your IP address, including using Google Analytics.

How to manage cookies

You can set your browser to not accept cookies, and the above site tells you how to remove cookies from your browser. However, in some cases, some features of our website may not work and you should be aware that the use of mandatory and functional cookies cannot be waived, as without them it is not possible to ensure the full use of the website.

The website uses cookies to identify users as unique but anonymous. The use of cookies helps to record the number of visits and statistics on the product or purchase. All of this data is collected anonymously, which means that we cannot connect data to an individual user or an authenticated user who has logged in to the site with our online authentication service.

 Privacy Policy of Other Sites

Our company website has links to other sites. Our privacy policy only applies to our site, so when you click on a link to another site, you should read its privacy policy. 

Changes to our privacy policy

Our company regularly reviews its privacy policy and posts any updates to this website. This privacy policy was last updated on September 22, 2021.

 How to contact us

If you have any questions about our company`s privacy policy, the data you hold, or would like to exercise any of your data protection rights, please contact us.

Send us an e-mail to: info@zieduveikals.lv

Call us: 28458668

Customer Reviews
Amazing!
I can not thank you enough. The rainbow bouquet was better than I had ever imagined it to be. The service was great. Perfect timing with delivery as ell. Simply amazing!
:-)
I appreciate your service very much. Best wishes for a good weekend.
Thank you very much!
I don"t live in Latvia more than 20 years, but still have my relatives there. I was gladly surprised to discover this flower shop that is highly organized for an international business- easy way to order, huge ion, video, references, and amazing and fast service! Good job, guys! My Mom was very happy to receive her birthday"s flowers. Thank you and good luck!
flowers
Thank you for such a wonderful service again:) Miss B. was very happy with flowers, which makes me very happy also.. Look forward to doing business with your company again.
2006
2008
2010
2013
2015
2017
2019
2021
2005
2007
2009
2011
2012
2014
2016
2018
2020
Video

Flower delivery to Riga and Latvia -  ZieduVeikals.lv

Zieduveikals.lv (Flower Shop) Guarantees

Zieduveikals.lv guarantees that the addressee will receive ordered flowers and gifts on time and this will bring them joy and plenty of happiness!

Flowers Delivery and Gifts

For full description, please, visit Terms, Conditions and Practicalities of Flower and Gifts Delivery
Delivery of Flowers to the day is possible only if the order is made by 15:00 (Latvian time).

Доставка цветов: Rīga-Centrs - 4,00 EUR

Доставка цветов: Rīga- Berģi -  5,00 EUR

Доставка цветов: Rīga- Bolderāja - 6,00 EUR

Доставка цветов: Rīga- Daugavgrīva - 6,00 EUR

Доставка цветов: Rīga- Dārziņi - 6,00 EUR

Доставка цветов: Rīga- Jaunciems - 7,00 EUR

Доставка цветов: Rīga- Lidosta - 5,00 EUR

Доставка цветов: Rīga- Vecāķi - 7,00 EUR

Доставка цветов: Rīga- Vecdaugava - 6,00 EUR

Доставка цветов: Rīgas apr.- Babītes novads - 10,00 EUR

Доставка цветов: Rīgas apr.- Baloži - 7,00 EUR

Доставка цветов: Rīgas apr.- Baltezers - 10,00 EUR

Доставка цветов: Rīgas apr.- Bukulti - 7,00 EUR

Доставка цветов: Rīgas apr.- Jaunmārupe - 10,00 EUR

Доставка цветов: Rīgas apr.- Langstiņi - 10,00 EUR

Доставка цветов: Rīgas apr.- Līči - 10,00 EUR

Доставка цветов: Rīgas apr.- Mārupe - 5,00 EUR

Доставка цветов: Rīgas apr.- Mārupes novads - 10,00 EUR

Доставка цветов: Rīgas apr.- Mucenieki - 10,00 EUR

Доставка цветов: Rīgas apr.- Piņķi - 10,00 EUR

Доставка цветов: Rīgas apr.- Rāmava - 4,00 EUR

Доставка цветов: Rīgas apr.- Rumbula - 5,00 EUR

Доставка цветов: Rīgas apr.- Saurieši - 6,00 EUR

Доставка цветов: Rīgas apr.- Skulte - 10,00 EUR

Доставка цветов: Rīgas apr.- Stopiņu novads - 7,00 EUR

Доставка цветов: Rīgas apr.- Stūnīši - 7,00 EUR

Доставка цветов: Rīgas apr.- Tīraine - 4,00 EUR

Доставка цветов: Rīgas apr.- Ulbroka - 7,00 EUR

Доставка цветов: Rīgas apr.- Upesciems - 10,00 EUR

Доставка цветов: Rīgas apr.- Upeslejas - 10,00 EUR

Доставка цветов: Rīgas apr.- Valdlauči - 4,00 EUR

Доставка цветов: Rīgas apr.- Vangaži - 16,00 EUR

We do not deliver Flowers on official holidays in Republic of Latvia .

We do not guarantee delivery of the order at certain time.

The client is fully responsible for the correctness of the address indicated.

Quality and flowers

Our supplied flower arrangements are only part of the very wide variety of  assortments  that is given to us by nature. Our professional florists do our best while fufilling this form of beauty. Although we do every arrangement like it was new and unique work of art, at finish it looks comparable to the sample on the picture.

Sometimes we meet the situation when in distant Latvian towns some flower may not available for the bouquet that was ordered. Our staff do their best to make substitution of flower that will correspond to the amount paid and will be in similar color and assortment as well.

We always deliver the freshest of flowers to recipients, but its further care depends upon the recipient him/her self.

You may pay by

•  Credit card EC/MC, VISA, VISA Electron, Maestro
•  Bank transfer
•  Cash
•  PayPal

At the page that is connected with First Data Centre you will be asked to fill in your credit card data. Security of this page is strongly controlled and guaranteed by First Data Centre. Your information is not available to anyone from the bank and we only receive the bank`s response about your payment`s enrolment into our account.

Latvia is the country, where the summer lasts only three months. All the more reason your beloved person will always appreciate beautiful flowers! Order now!!

 

Read more
We use cookies to ensure you get the best experience on our website. If you use this website, we will assume that you agree to the use of all cookies. OK Privacy Policy